A common complaint GreenSuite hears from energy advisors is that customers do not follow through on the advice provided them. GreenSuite is built to address those concerns head-on.
GreenSuite contains customizable tools to assist energy advisors ncluding:
-Create a plan of efficiency activities for customers with the ability to save completed tasks and schedule future activities.
-Within My Plan, GreenSuite allows utilities and their customers to schedule email alerts. An alert is scheduled to remind a customer that a planned efficiency activity is nearing. Also, an alert is sent to the customer asking if the planned efficiency activity was completed or not.
-GreenSuite analyzes all of the data within the system and provides detailed reporting. For example, reports are created giving the energy advisor insight into what efficiency activities were scheduled and how many were completed.
-View monthly, weekly, daily or hourly usage data depending on the utility’s metering system.
-Compare a customer’s usage versus similar properties within the community.
-Reward customers for efficiency improvements by offering points which then can be redeemed for gift certificates, statement credits and much more.
-Provide efficiency tips and best practices to customers via GreenSuite.